Reviews

I had a great experience at Pacific Automotive. Not only do they treat you like family, John and the owner Ben we're so professional and explained to me what needed to be done on my Cadi. The best part is their pricing will blow anybody out of the water. I would highly recommend going to them. You will be very Satisfied. I am. 11/20/24 Another excellent experience at Pacific Automotive. John, one of the associates was excellent again. I would recommend this place to anyone if want to be treated like family

The guys at the shop was very friendly and professional. Bernard was able to bring me in first thing in the morning and got me out before my work shift. I brought my car in because the AC was not working correctly. I thought it needed a recharge but the issue was less complicated and more cost efficient to fix. They completed the repair within the hour. They were also able to find a few more issues with the car that needed attention. John was able to get the quote out the same day. Highly recommend Pacific Automotive, these guys are quick, honest and professional!

Highly recommend. Honest shop we took our car to for a second opinion. Original shop wanted to charge us $900 for an issue that didn’t exist. Pacific Automobile identified the issue that was a simple fix. So happy we came here for a second opinion

There’s no worse feeling than having your primary vehicle stopped working. In today’s economy is even hard to find an automobile repair shop that can be trusted and respected. Pacific Automotive not only did they fix my car, but they did it in a timely manner, explained everything that needed to be done. From the moment I called to the moment I picked up my vehicle. I was greeted with professional and friendly employees to include the owner. My favorite part is no hidden fees in my car is running better than it did before it broke down. As long as I’m gonna live here in Pacific Beach area or SoCal for that matter, this is not my new garage for any issues of my vehicle as I know, I can trust their technical expertise, their professionalism, friendly environment and I know they’re not gonna try and sell me on something that doesn’t need to be done. This is a shop that I would recommend to anybody in need of basic repair repairs to major repairs .

Got at their shop with blinking battery light. Since my home address is 3 hours away from SD and even though they had several cars ahead of me, they pushed the order of an alternator which got delivered in less than an hour and installed it on my car just a few hours later. Not only they showed compassion for my despare, but also gave the greatest and fastest service I have ever seen. Part and labor together, such a great offer. 5 Stars for John at frontdesk. Great person giving the greatest customer service. High Five John and thank you so much.