Why Choose Pacific Automotive?

Relationship  At a large dealership, you likely have no idea which mechanic is working your car, what his or her experience is, and if they have or will ever work on your car again. It’s important to know that your mechanic is competent, and you can get to know your mechanic personally at a smaller repair shop. Local shops usually allow for direct communication with your mechanic. Often, you can get to know the owner of the shop and the mechanic by name.

Experience  Auto repair shops that specialize in more than one make of car can be very convenient for many families who drive more than one made. Factory-trained technicians often move on to work at independent shops, and they can be just as expert in their knowledge as a mechanic at a dealership. This can be helpful if you want one-stop shopping and prefer to see the same faces each visit.

Location  Repair shops are often in more easily accessible locations than dealerships, i.e., the proverbial “corner” garage. And just like dealerships, some independent shops will go the extra mile, providing consumers with loaner cars to drive while their service work is being performed. They may contract with a local car rental agency that is close by

Quality & Price  Auto manufacturers and their dealers offer only OE (Original Equipment) parts. While you can request OE parts from your local repair shop if you desire, smaller shops can offer OE or aftermarket parts, which are meant to substitute for the OE part. The advantage of aftermarket parts is that, like generic prescription drugs, they are supposed to perform the same function for a lot less money. So you have the choice at small shops — go with OE parts, or save the money.